Privacy Policy

Last Updated: August 2024

We are so happy you found your way to our corner of the internet. Thank you for becoming a part of our online community at The Ivory Balloon Co. As you browse our Website, please know that we respect your privacy and are committed to protecting it through this Privacy Policy.

This policy lays out how we may collect, store, use, and share any information that we gather from you when you access and use our Website, www.theivoryballoonco.com.

Please review this Privacy Policy very carefully. By accessing our website, you are agreeing to this and are expressing that you have been given reasonable access to review this Policy prior to your continued use of our Website. This Agreement is binding as of the date you access our Website.



Privacy Policy Purpose

We want to be open and transparent in communicating how your data and information may be collected. This is the best way to ensure you are informed when browsing our Website or interacting with our Company on other related platforms. This summary will give you a clear understanding of where our privacy policy applies, where it does not apply, and how it is updated over time.

Our policy governs any information we may gather:
- Through our Website.
- Through any chat, user submission, and electronic messaging features on the Website.
- Through email or newsletter opt-ins, text, or other marketing features you interact with on the Website.

Our policy does not govern any data or information we collect that is gathered offline. The Company has no control over data or information gathered by any third-party websites or partners we may link to, including affiliates.

Should you not agree to any provision of our Company’s policy you will no longer use, navigate, access or browse our Website. By continuing to use our Website you are agreeing to the practices we lay out in this policy.



Age Requirements

We do not knowingly collect personal information from children under 16 years of age for any reason or in any circumstance. No one under the age of 16 may access, use, create an account, make any purchases, or provide any information through our Website without verified parental consent.

In the event we are made aware that we unknowingly gathered personal information or data from an individual under the age of 16, we will promptly delete any related data. Should you have cause to believe we have gathered such data, please email us at michellecummins@theivoryballoonco.com. Thank you in advance for helping us stay proactive in the data collection process.



Collected Information

As you browse and navigate our Website, some of your personal information will be automatically collected. We want you to understand what types of personal information we collect and how it is typically collected. We hope this clarity eliminates any confusion around our data collection processes so you can have full confidence in browsing our Website and interacting with our Company.

Information we collect includes the following categories and kinds of personal information:
- Contact information including full name, address, email address, and phone numbers.
- Financial Information including credit and debit card and bank account information.
- Geolocation information.
- Demographic information including gender, age, and employment information.
- Internet and website usage data.
- Other identifying information such as IP address, social media usernames, passwords, and other information used for authentication and access.

This information and data is collected when you provide it to us or automatically as you browse our Website. Your information may also be collected from third parties such as our business partners.



Sources of Information

By engaging with our Website, you have an opportunity to provide us with personal information about you through forms, surveys, etc. Before you give us information, it is important to pay attention to what information is required and what is optional. By providing us with your information, you agree that it is correct, personal to you (and no one else whose permission has not been given), and complete.

Your information may come from the following sources:
- Directly from you - for example, when you create an account, sign up for a newsletter, contact our Company, submit correspondence or inquiries to our Company through the Website, or purchase a product.
- From third parties - for example, data vaults, data shares, and/or social media sites.
- Passive data collection processes that use tools like cookies.

Website users may also post or submit content on the Website including, but not limited to, reviews, comments, testimonials, and discussions.

We appreciate when our customers and Website users give us an opportunity to use their posted submissions and information to promote our products/services, enhance our user’s experience, and reach a new audience. However, please keep in mind that your submissions are transmitted to our Website and disseminated to others at your own risk. The Company has no control over how other third parties and users interact with your submissions.



Automated Collection Processes

We use automated data collection technologies — including but not limited to browser cookies, flash cookies, bots, and web beacons — to get a better understanding of your online activity and behavior over time and across third-party websites and applications. This data is used for research purposes, allowing us to uncover browsing patterns, behavior habits, expedite search inquiries, and identify new strategies for improving our Website.

For more information on how you can opt out of certain tracking and internet-based advertising procedures, click here: [Network Advertising Initiative Opt-Out](https://optout.networkadvertising.org/?c=1).

We may use the following technologies for data collection:
- Our system automatically issues cookies when you visit our website. A cookie is a small data file that is put on the hard drive of your computer when you visit a website. If you would like to opt out of tracking cookies, you can set your browser to not accept them. If you opt out of or refuse cookies, certain features of our website may not function properly or be available to you.
- Our Website, electronic messaging, and emails may serve files known as web beacons or pixels that allow us to track users and devices that have accessed our Website or opened our emails. This automated tracking technology allows us to target and personalize marketing messages.



Third-Party Tracking Processes

By continuing to browse our Website, you agree to allow cookies and other tracking technologies from third parties unless your browser refuses them. These cookies may collect personal information or behavior information and are frequently used to provide you with targeted internet advertising.

We have no control over the third-party privacy policies or their data collection, use, and sharing practices. For more information about how you can opt out of receiving targeted advertising from many providers, click here: [Network Advertising Initiative Opt-Out](https://optout.networkadvertising.org/?c=1).



Data Use

If you have ever wondered about how we use your information once it is collected, we want to give you peace of mind by explaining our process. No matter if you provide us with your information directly or we automatically collect it, below is how we may use your data:
- Enhancing your user experience on our Website in a personalized, individualized way whenever possible.
- Shortening your website search inquiries and providing more relevant results.
- Completing any purpose for which you specifically give the information.
- Communicating or contacting you directly.
- Advertising to you and our general audience.
- Executing any necessary disclosure under the law or required legal process.
- In any additional way we specified at the time of information disclosure.



Data Disclosure

We only share your information pursuant to this policy and are dedicated to protecting your privacy. There may be times when automatically collected information or information you directly provided to us may be shared with third parties and in other instances. Please continue reading so you have a full understanding of how we approach the disclosure of your information.

Please note, the Company may disclose non-personally identifiable and aggregate information concerning our users at any time without restriction. However, we can disclose personal data to any of the following:
- Our affiliates, brand partners, subsidiaries, or other selected partners.
- Our service providers, contracted companies, or persons (i.e., credit card processing, shipping, analytics companies) as necessary for them to effectuate their services.
- Our parties to a corporate transaction involving the company such as a sale of the company or merger and/or acquisition. We aim to be transparent in this process if/when it arises.
- As directed by you or to meet the purpose for which you provided the data.

Also, we can disclose your personal data in the following circumstances:
- When the law or legal process requires it.
- In enforcing our Terms of Use and Terms of Purchase (if applicable).
- When enforcing or protecting our rights or the rights of third parties.



Opting Out

We only want to communicate with you if you want to hear from us. The same goes for our use of your data - we will only use, disclose, or otherwise share your data with your permission.

Please review the following options for opting out of our data collection, use, and communication processes:
- You are generally able to disable or refuse to accept cookies on your browser.
- If you do not want us to share your data with third parties, you can unselect that box from any data sharing options when that process is presented to you. You may also email us at michellecummins@theivoryballoonco.com within the request.
- If you do not want to receive marketing and advertising emails including other forms of communication from the Company, you can unselect that box from any data sharing options when that process is presented to you. If you have received an email from us with an unsubscribe option, you may also follow the link and unsubscribe from the marketing material through that process.

For more information from the Network Advertising Initiative on opting out of targeted advertisements, click here: [Network Advertising Initiative Opt-Out](https://optout.networkadvertising.org/?c=1).



Nevada Residents Privacy Rights

For Nevada residents who desire to exercise their right to opt out of the sale of their data, please send the request to mic

hellecummins@theivoryballoonco.com. This request will be promptly addressed and processed.



Security Measures

We take data security very seriously and have implemented appropriate measures to protect your information from unauthorized access, use, or disclosure. Despite our best efforts, no data transmission over the internet or electronic storage is completely secure. We encourage you to use caution when sharing personal information online and to review our policies periodically for any changes.



Policy Updates

Our Privacy Policy may be updated from time to time to reflect changes in our practices, technological advancements, or legal requirements. We encourage you to review this policy periodically to stay informed of how we are protecting your information.



Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us at:

Michelle Cummins  
The Ivory Balloon Co.  
Email: michellecummins@theivoryballoonco.com  

We are here to assist you and ensure your privacy is protected.

Thank you for taking the time to understand our Privacy Policy.